Mibvunzo Inowanzo bvunzwa (FAQ) muPoloniex

Kana iwe uchida kushandura password yako, ndapota famba uchienda kune peji reset reset pano .

Paunenge uchinge wakumbira password nyowani, email inotumirwa kwauri kubva [email protected] ine chinongedzo chinokuendesa kune peji kwaunozokumbirwa kuseta password nyowani.

Kana IP yako ikachinja panguva ino, iyo password reset maitiro ichatadza. Kana uri kusangana neizvi, ndapota dzima VPN yako kana chero chinhu chinogona kuita kuti IP yako kero ichinje nekukurumidza.

Isu tinokurudzira kushandisa iyo desktop desktop yePoloniex kuti upedze kuita uku. Webhusaiti yenharembozha iri kuvandudzwa pari zvino, uye inogona kusabvumidza kupedzwa kuzere kweseta yako.

Kana usingakwanise kushandura password yako uchishandisa maitiro aya, ndapota taura neboka redu rekutsigira kuti ubatsirwe.

Nguva nenguva tinogashira rondedzero kubva kune wechitatu-bato masevhisi ane zvingangokanganisa email kero nemapassword. Kunyange rondedzero idzi dzisingawanzo hukama nevashandisi vePoloniex zvakananga, tinodziongorora zvakanyanya kuti tione kana ruzivo rweakaundi yemutengi rungakanganiswa. Tichazotora mamwe matanho kudzivirira account yemutengi, sekunyatso kuseta password yavo, kana tikaona kuti ruzivo rweakaundi yavo runogona kukanganisa.

Kana iwe uchangobva kugamuchira email kubva kwatiri nezve izvi, unogona kuwana ruzivo patikiti. Isu tinokurudzira kusarudza yakasarudzika, yakachengeteka password uye kugonesa maviri-chinhu chechokwadi (2FA) paaccount yako kana isiri kugoneswa parizvino. Ndokumbirawo uwane mirairo yekugonesa 2FA mukati muno

Maitiro ekushandisa 2FA 16 manhamba ekudzoreredza kodhi

Pawakamisa Two-Factor Authentication, wakakurudzirwa kuchengetedza 16 character recovery code uye inoenderana QR code. Izvi zvinogona kushandiswa kumisikidza mudziyo mutsva we2FA. Nekuisa Authenticator app pafoni yako nyowani kana piritsi, unozogona kuongorora yako yakachengetedzwa QR kodhi kana 2FA yekudzoreredza kodhi uye woisa yako Poloniex account zvakare. Tevedza matanho ari pasi apa kuti uenderere mberi nehurongwa uhu:

1. Dzora kodhi yako yekudzosera iyo yawakachengeta panguva yekumisikidza 2FA nefoni yako yekare. Gwaro iri rine kiyi yekudzoreredza yaunogona kushandisa ikozvino kudzoreredza Poloniex account pane yako Authenticator app.

2. Uchada zvakare kuwedzera account yePoloniex muapp yako yeathenticator uye woisa nemaoko kiyi yekudzoreredza ine manhamba gumi nematanhatu kana scan barcode uchishandisa app.

Iwe unogona ikozvino kuramba uchishandisa Authenticator yako yekupinda muPoloniex.

"Isina kururama Code" 2FA Kugadzirisa matambudziko

Matanho ekugadzirisa zvikanganiso zve "Icorrect Code" neTwo-Factor Authentication

Chinonyanya kukonzera kukanganisa kwe "Incorrect Code" ndechekuti nguva iri pamudziyo wako haina kuwiriraniswa nemazvo. Kuti uve nechokwadi chekuti une nguva chaiyo muGoogle Authenticator app, tevera mirairo yesystem yako yekushandisa pazasi.

Pa Android:

1. Enda kuMain Menu paGoogle Authenticator app

2. Sarudza Settings

3. Sarudza Nguva yekugadzirisa pamakodhi

4. Sarudza Sync izvozvi

Pachidzitiro chinotevera, app inosimbisa kuti nguva yawiriraniswa, uye iwe unofanirwa kukwanisa kushandisa macode ako ekusimbisa kusaina.

PaIOS (Apple iPhone):

1. Enda kune Zvirongwa - iyi ichave iyo foni yako masisitimu, kwete iyo Authenticator app marongero.

2. Sarudza General

3. Sarudza Date Nguva

4. Gonesa Set Automatically

5. Kana yakatogoneswa, dzima, mira zvishoma uye wogonesa zvakare

Two-Factor Codes - Inoda Reset

Kana iwe wakatoita kuwiriranisa nguva pamudziyo wako, uye usingakwanise kuwana yako 2FA backup kodhi, unozofanirwa kubata timu yedu yerutsigiro kuti uwane rumwe rubatsiro.

Ndapota svika kwatiri, uye tipe ruzivo rwakawanda sezvinobvira maererano neakaunti yako kuitira kuti ugamuchire nekukurumidza 2FA reset. Ruzivo nezve madhipoziti ako achangoburwa, marezinesi, masaramusi, uye zviitiko zveakaundi zvichabatsira zvakanyanya mukusimbisa chitupa chako.

Kwenguva Yakaremara Wallet

Kana chikwama chikavharwa kwenguva pfupi, izvi zvinogona kuva nekuda kwezvikonzero zvakawanda. Inogona kuvharirwa forogo iri kuuya, gadziriso yakajairika kana zvigadziriso zvemazuva ese. Chero madhipoziti akaitwa panguva ino anofanirwa kuverengerwa otomatiki mushure mekunge chikwama chaitwa zvakare.

Kana chikwama chikavharwa kwenguva pfupi, timu yedu iri kushanda kuti ichigonese nekukurumidza, asi nguva yenguva inowanzonetsa kufanotaura. Kana iwe uchida kuziva kana imwe chikwama ichigoneswa zvakare, ndapota gadzira tikiti kuburikidza neSupport Center yedu uye isu tichafara kukuzivisa iwe kuburikidza netiketi rako.

Mawallet Akaremara zvachose

Kana chikwama chakaremara zvachose, izvi zvinoreva kuti mari yacho yakabviswa kubva pakutsinhana kwedu, uye chikwama chakabviswa kubva kuPoloniex. Isu tinozivisa zvese delistings uye nguva yekubvisa yakaremara midziyo kubva mukutsinhana kwedu zuva risati rasvika.

Isu hatitsigire chero madhipoziti kuchikwama chakaremara zvachose. Kana iwe wakaisa mari kuchikwama chakaremara zvachose, mari yacho haigoneke.

Ndakaisa coin uye zviri kutora nguva yakareba kuti mari yangu iwanikwe. Unogona here kukurumidzisa izvi?

Dzimwe mari, seBCN, dzine zvisimbiso zvepamusoro nekuda kwekusagadzikana kwetiweki. Panguva ino, BCN ine zvisimbiso zvishoma zve750 mari isati yave mvura. Nekuda kweizvozvo, madhipoziti eBCN anogona kutora nguva yakareba kupfuura nguva dzose kuti awanikwe.

Ndakatumira dhipoziti ndisina kusanganisira iyo inodiwa memo ID.

Ehe, timu yedu inogona kubatsira nenyaya idzi dzakapa ruzivo rwakakodzera. Ndokumbira utore tikiti rekutsigira kuti ubatsirwe, uchipa yako transaction ID uye humbowo hwekuti mari ndeyako.

Ndakatumira mari kukero isiriyo.

Zvingangodaro isu hatizokwanisa kubatsira mune idzi nyaya. Nekuda kwehunhu husingachinji hwema blockchains, hazvigoneke kudzosera kumashure kutengeserana. Kana iwe ukasvika kune timu yedu, isu tinogona kunyatsoferefeta nyaya yako mberi.

Ndedzipi nyika dzisingatsigirwe?

Poloniex vatengi vachakwanisa kutenga crypto vachishandisa kiredhiti uye makadhi ekubhengi kuburikidza neSimplex mune chero nyika kunze kwenyika dzinotevera dzakanyorwa: Afghanistan, American Samoa, Antarctica, Botswana, Bouvet Island, Christmas Island, Crimea, Cuba, Democratic Republic of the Congo, DPR. Korea (North Korea), French, Southern and Antarctic Lands, Gaza Strip, Heard and McDonald Islands, Iran, Iraq, Jan Mayen, Lebanon, North Mariana Islands, Pakistan, Palestine, Paracel Islands, United States of America (USA), United States. States Virgin Islands, West Bank (Palestinian Territory), Western Sahara, South Georgia uye South Sandwich Islands, Spratly Islands, Syria, Sudan.

Ini handisi kuona iyo sarudzo pane yangu Poloniex account, nei zvakadaro?

Kana iwe usingaone sarudzo yekutenga nefiat pasi pe "Wallet" menyu, uye uri mune imwe yenyika dzinotsigirwa dziri pamusoro, account yako inogona kusakodzera kana kugoneswa kuita ichi. Kuti uve wakakodzera kushandisa chinhu ichi account yako inofanirwa kuzadzisa zvinotevera maitiro:

• Iwe unofanirwa kuve uine Level 1 kana Level 2 account (inowanikwa pawww.poloniex.com/profile)
• Akaunti yako inofanira kunge yakamira zvakanaka (isina kuvharwa kana chando)

Kana uchitenda kuti unokodzera kuita ichi, asi usingaone sarudzo paaccount yako, ndapota taura nechikwata chedu chetsigiro uye vachafara kukubatsira.

Ndeipi cryptocurrency yandichakwanisa kutenga?

Unogona kutenga ATOM, AVA, BCH, BNB, BSV, BTC, BUSD, DASH, ETH, LTC, PAX, QTUM, TRX, USDT, XLM, uye XRP panguva ino. Kana tikawedzera mamwe ma crypto sarudzo mune ramangwana, isu tichava nechokwadi chekuzivisa vatengi.

Muripo here?

Hongu, uye tinoda kunyatsojekesa nezvazvo. Simplex inobhadharisa 3.5-5% kana $10 muripo wekugadzirisa pakutengeserana - chero chikuru.

Wechitatu bato rekupa mari anopa iyo crypto asset kuSimplex anozoisa kupararira kumutengo wakataurwa weasiti yauri kutenga.

Ndapota ziva kuti hapana imwe yemari iyi inobhadharwa nePoloniex.

Ziva zvakare kuti unogona kubhadharisa "international transaction" kana "cash advance" mubhadharo kubva kubhengi rako wega kana kadhi rinopa mune dzimwe nguva.

Ndokumbira utarise Chinyorwa cheSimplex's Support kuti uwane rumwe ruzivo nezve muripo wekadhi rechikwereti. Kazhinji, makadhi ekubhengi anokurudzirwa kudzivirira kupinza mari idzi.

Pane miganhu here?

Ehe. Mari shoma yekutenga i$50 (kana yakaenzana). Nhamba yepamusoro yekutenga zuva nezuva ndeye $20,000 (kana yakaenzana). Iyo yakanyanya kutengwa pamwedzi mari kana $50,000 (kana yakaenzana).

Nzira yacho inotora nguva yakareba sei?

Mushure mekuona kuti imarii crypto yaunoda kutenga, iwe unozoendeswa kuSimplex.com kugadzirisa kubhadhara kwako. Kana aka kari kekutanga kushandisa sevhisi iyi, uchafanirwa kuona ID yako, saka ita shuwa kuti une gwaro reID rinoshanda. Nepo maitiro ekubhadhara achikasira, zvinogona kutora kubva pamaminetsi mashoma kusvika maawa akati wandei kuratidza chitupa chako kekutanga. Kana kutenga kwako kwatenderwa, iyo crypto inotengwa uye inotumirwa pa-cheni kune yako Poloniex dhipoziti kero. Iwe unofanirwa kuona mari yako muakaundi yako mushure memaminitsi makumi matatu pasi pezvakajairwa netiweki mamiriro.

Mutengo wacho unouwanepi?

Sei iwe usingape dzimwe fiat mari?

Isu tinopa ese fiat mari inotsigira Simplex parizvino. Sezvo Simplex inobvumira kutenga nedzimwe fiat mari, isu tichafunga kuwedzera rutsigiro kwavari zvakare. Iwe unogona kutenga nemakadhi akanyorwa mune dzimwe fiat mari, asi unogona kuunza FX / yepasirese yekushandisa charge.

Ndine dambudziko nekutengesa kwangu.

Kugadziriswa kwekadhi kunoitwa naSimplex saka ndivo vanozokubatsira nenyaya yako. Unogona kusvika kwavari [email protected] kana kutarisa FAQ yavo pano: https://www.simplex.com/support/ .