Ibibazo Bikunze Kubazwa (FAQ) muri Poloniex

Niba ushaka guhindura ijambo ryibanga, nyamuneka ujye kurupapuro rwibanga rwibanga hano .

Umaze gusaba ijambo ryibanga rishya, imeri yoherejwe kuri [email protected] hamwe numuyoboro uzakuyobora kurupapuro uzasabwa gushiraho ijambo ryibanga rishya.

Niba IP yawe ihindutse muriki gihe, uburyo bwo gusubiramo ijambo ryibanga birananirana. Niba uhuye nibi, nyamuneka uhagarike VPN cyangwa ikindi kintu cyose gishobora gutuma aderesi ya IP ihinduka bidasanzwe.

Turasaba gukoresha verisiyo ya desktop ya Poloniex kugirango turangize iki gikorwa. Urubuga rwimikorere kurubu rurimo kuvugururwa, kandi ntirushobora kwemerera kurangiza byuzuye.

Niba udashobora guhindura ijambo ryibanga ukoresheje ubu buryo, nyamuneka hamagara itsinda ryacu ridufasha.

Rimwe na rimwe twakira urutonde rwa serivisi zindi-muntu zirimo aderesi imeri hamwe nijambobanga. Mugihe izi ntonde zidafitanye isano nabakoresha Poloniex byumwihariko, turazisuzuma neza kugirango tumenye niba amakuru ya konti yumukiriya ashobora guhungabana. Tuzahita dufata izindi ntambwe zo kurinda konti yumukiriya, nko guhita usubiramo ijambo ryibanga, niba tumenye ko amakuru ya konti yabo ashobora guhungabana.

Niba uherutse kwakira imeri yaturutse kuri twe kubyerekeye, urashobora kubona ibisobanuro birambuye kumatike. Turasaba guhitamo ijambo ryibanga ridasanzwe, ryizewe kandi rishobora kwemeza ibintu bibiri (2FA) kuri konte yawe niba bidashoboka. Nyamuneka shakisha amabwiriza yukuntu ushobora gukora 2FA hano

Nigute ushobora gukoresha 2FA 16 kode yo kugarura imibare

Mugihe washyizeho Kwemeza Ibintu bibiri, wasabwe kubika kode 16 yo kugarura inyuguti hamwe na QR code ihuye. Ibi birashobora gukoreshwa mugushiraho igikoresho gishya cya 2FA. Mugushiraho porogaramu ya Authenticator kuri terefone yawe nshya cyangwa tableti, urashobora gusikana kode yawe ya QR wabitswe cyangwa kode yo kugarura 2FA hanyuma ukongera ukinjira kuri konte yawe ya Poloniex. Kurikiza intambwe zikurikira kugirango ukomeze iyi nzira:

1. Kura kode yawe yinyuma wabitse mugihe cyo gushiraho 2FA hamwe na terefone yawe ishaje. Iyi nyandiko ifite urufunguzo rwo kugarura ushobora gukoresha ubu kugirango ugarure konte ya Poloniex kuri porogaramu yawe ya Authenticator.

2. Uzakenera kongera kongeramo konte ya Poloniex muri progaramu yawe yo kwemeza hanyuma uhitemo intoki winjize urufunguzo rwimibare 16 cyangwa usuzume barcode ukoresheje porogaramu.

Urashobora noneho gukomeza gukoresha Authenticator yawe kugirango winjire muri Poloniex.

"Kode itari yo" 2FA Gukemura ibibazo

Intambwe zo gukosora amakosa "Kode itariyo" hamwe no Kwemeza Ibintu bibiri

Impamvu zikunze kugaragara ku makosa ya "Kode itari yo" ni uko igihe ku gikoresho cyawe kidahuye neza. Kugirango umenye neza ko ufite igihe gikwiye muri porogaramu ya Google Authenticator, kurikiza amabwiriza ya sisitemu y'imikorere hepfo.

Kuri Android:

1. Jya kuri Main Main kuri porogaramu ya Google Authenticator

2. Hitamo Igenamiterere

3. Hitamo Igihe cyo gukosora kode

4. Hitamo Sync nonaha

Kuri ecran ikurikira, porogaramu izemeza ko igihe cyagenwe, kandi ugomba noneho gukoresha kode yawe yo kugenzura kugirango winjire.

Kuri iOS (iPhone ya Apple):

1. Jya kuri Igenamiterere - iyi izaba igenamiterere rya sisitemu ya terefone yawe, ntabwo igenamiterere rya porogaramu ya Authenticator.

2. Hitamo Rusange

3. Hitamo Itariki

4. Gushoboza gushiraho mu buryo bwikora

5. Niba bimaze gukora, kubihagarika, tegereza amasegonda make hanyuma wongere ushoboze

Kode-Ibintu bibiri - Ukeneye gusubiramo

Niba umaze gukora igihe cyo kugereranya kubikoresho byawe, ukaba udashoboye kubona code yawe ya 2FA, uzakenera kuvugana nitsinda ryadufasha kugirango ubone ubufasha.

Nyamuneka utugereho, kandi utange amakuru ashoboka kubyerekeye konte yawe kugirango wakire vuba 2FA. Amakuru ajyanye no kubitsa kwanyuma, ubucuruzi, kuringaniza, nibikorwa bya konti bizafasha cyane mukwemeza umwirondoro wawe.

Umufuka wamugaye byigihe gito

Niba ikotomoni yahagaritswe by'agateganyo, ibi birashobora kubera impamvu nyinshi. Irashobora guhagarikwa kumurongo uza, kubungabunga rusange cyangwa kuvugurura bisanzwe. Amafaranga yose yabikijwe muri iki gihe agomba guhita ashyirwa mugihe ikotomoni yongeye gukora.

Niba ikotomoni yahagaritswe by'agateganyo, itsinda ryacu ririmo gukora kugirango ryongere rishoboke vuba bishoboka, ariko igihe ntarengwa kiragoye kubivuga. Niba wifuza kumenya igihe ikotomoni runaka yongeye gukora, nyamuneka kora itike unyuze mu Kigo cyacu gishinzwe Inkunga kandi tuzishimira kubamenyesha ukoresheje itike yawe.

Umufuka uhoraho

Niba ikotomoni ihagaritswe burundu, bivuze ko igiceri cyashyizwe ku rutonde rwivunjisha ryacu, kandi ikotomoni yakuwe muri Poloniex. Turatangaza urutonde rwose nigihe ntarengwa cyo gukuraho umutungo wamugaye muguhana kwacu mbere yitariki yo gutondekanya.

Ntabwo dushyigikiye kubitsa kumufuka wamugaye burundu. Niba washyize amafaranga kumufuka wamugaye burundu, amafaranga ntashobora kugarurwa.

Nabitse igiceri kandi bisaba igihe kirekire kugirango amafaranga yanjye aboneke. Urashobora kwihuta?

Ibiceri bimwe, nka BCN, bifite ibyemezo byibura byemejwe kubera imiyoboro idahwitse. Muri iki gihe, BCN ifite byibura ibyemezo 750 mbere yuko amafaranga aseswa. Nkigisubizo, kubitsa kwa BCN birashobora gufata igihe kirenze ibisanzwe kuboneka.

Nohereje kubitsa ntashyizemo indangamuntu ya memo ikenewe.

Nibyo, itsinda ryacu rishobora gufasha muri izi manza zitanga amakuru akenewe. Nyamuneka tanga itike yo kugufasha, utange indangamuntu yawe hamwe nibimenyetso byerekana ko amafaranga ari ayawe.

Nohereje amafaranga kuri aderesi itariyo.

Birashoboka ko tutazashobora gufasha muribi bihe. Bitewe nuburyo budahinduka bwimikorere, ntibishoboka guhindura ibikorwa. Niba ugeze kumurwi wacu, turashobora rwose gukora iperereza kubibazo byawe.

Nibihe bihugu bidashyigikiwe?

Abakiriya ba Poloniex bazashobora kugura crypto bakoresheje amakarita yinguzanyo no kubikuza binyuze muri Simplex mu gihugu icyo aricyo cyose usibye ibihugu bikurikira byashyizwe ku rutonde: Afuganisitani, Samoa y'Abanyamerika, Antaragitika, Botswana, Ikirwa cya Bouvet, Ikirwa cya Noheri, Crimea, Cuba, Repubulika Iharanira Demokarasi ya Kongo, DPR Koreya (Koreya ya Ruguru), Ubufaransa, Amajyepfo na Antaragitika, Agace ka Gaza, Ibirwa bya Heard na McDonald, Irani, Iraki, Jan Mayen, Libani, Ibirwa bya Mariana y'Amajyaruguru, Pakisitani, Palesitine, Ibirwa bya Paracel, Leta zunze ubumwe za Amerika (Amerika), Amerika Ibihugu Ibirwa bya Virginie, Inkombe y'Iburengerazuba (Intara ya Palesitine), Sahara y'Uburengerazuba, Jeworujiya y'Amajyepfo n'ibirwa bya Sandwich y'Amajyepfo, Ibirwa bya Spratly, Siriya, Sudani.

Ntabwo mbona ayo mahitamo kuri konte yanjye ya Poloniex, kuki aribyo?

Niba utabonye uburyo bwo kugura hamwe na fiat munsi ya "Wallet", kandi ukaba uri muri kimwe mubihugu bishyigikiwe hejuru, konte yawe ntishobora kwemererwa cyangwa gukora kuriyi miterere. Kugirango wemererwe gukoresha iyi miterere konte yawe igomba kuba yujuje ibi bikurikira:

• Ugomba kuba ufite konte yo murwego rwa 1 cyangwa urwego rwa 2 (ubisanga kuri www.poloniex.com/profile)
• Konti yawe igomba kuba ihagaze neza (idafunze cyangwa ngo ikonje)

Niba wemera ko wemerewe iyi mikorere, ariko ntubone amahitamo kuri konte yawe, nyamuneka hamagara itsinda ryacu ridufasha kandi bazishimira gufasha.

Ni ubuhe buryo bwo gukoresha amafaranga nzashobora kugura?

Urashobora kugura ATOM, AVA, BCH, BNB, BSV, BTC, BUSD, DASH, ETH, LTC, PAX, QTUM, TRX, USDT, XLM, na XRP muriki gihe. Niba twongeyeho amahitamo ya crypto mugihe kiri imbere, tuzabura kumenyesha abakiriya.

Hariho amafaranga?

Nibyo, kandi turashaka kubisobanura neza. Simplex yishyuza 3.5-5% cyangwa $ 10 yo gutunganya ibicuruzwa - aribyo binini.

Ishyaka rya 3 ritanga ibicuruzwa bitanga ibikoresho bya crypto kuri Simplex azakoresha ikwirakwizwa kubiciro byavuzwe kumitungo ugura

Nyamuneka umenye ko ntamafaranga yatanzwe na Poloniex.

Menya kandi ko ushobora kwishyura "transaction mpuzamahanga" cyangwa "amafaranga avance" muri banki yawe cyangwa uwatanze amakarita mubihe bimwe.

Nyamuneka reba ingingo yo gushyigikira Simplex kugirango ubone ibisobanuro birambuye kumafaranga yikarita yinguzanyo. Muri rusange, amakarita yo kubikuza arasabwa kwirinda ayo mafaranga.

Hoba hariho imipaka?

Yego. Amafaranga ntarengwa yo kugura ni $ 50 (cyangwa ahwanye). Umubare ntarengwa wo kugura buri munsi ni $ 20.000 (cyangwa bihwanye). Amafaranga ntarengwa yo kugura buri kwezi niba $ 50.000 (cyangwa ahwanye).

Bifata igihe kingana iki?

Nyuma yo kumenya umubare wibanga ushaka kugura, uzoherezwa kuri Simplex.com kugirango utunganyirize ubwishyu bwawe. Niba aribwo bwa mbere ukoresha iyi serivisi, ugomba kugenzura indangamuntu yawe, bityo rero urebe ko ufite inyandiko yemewe yemewe. Mugihe uburyo bwo kwishyura bwihuse, birashobora gufata iminota mike kugeza kumasaha abiri kugirango umenye umwirondoro wawe kunshuro yambere. Ubuguzi bwawe bumaze kwemezwa, crypto iragurwa kandi ikoherezwa kumurongo kuri aderesi yawe ya Poloniex. Ugomba kubona amafaranga yawe muri konte yawe nyuma yiminota 30 mugihe gisanzwe cyurusobe.

Igiciro ukura he?

Kuki udatanga andi mafaranga ya fiat?

Dutanga amafaranga yose ya fiat Simplex ishyigikira ubu. Nka Simplex yemerera kugura hamwe nandi mafranga ya fiat, tuzareba kongeramo inkunga nabo. Urashobora kugura hamwe namakarita yerekanwe mubindi mafaranga ya fiat, ariko urashobora kwishyurwa FX / mpuzamahanga.

Mfite ikibazo kubikorwa byanjye.

Gutunganya amakarita bikorwa na Simplex kuburyo aribwo bazagufasha kubibazo byawe. Urashobora kubegera kuri [email protected] cyangwa ukareba ibibazo byabo hano: https://www.simplex.com/support/ .